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Why we don’t bill by the hour
Anyone who has worked with me for any amount of time has probably heard me say “people don’t want three-quarter-inch drill bits, they want three-quarter-inch holes.” It’s a personal mantra that I can’t actually take personal credit for (I read it somewhere years ago and it was seared into my brain). I love it and… Read More
Five marketing books to read (or re-read) in 2018
Whether it’s making it to that 6 a.m. Zumba class or cutting themselves off after the first glass of wine, people all over the world recently made New Year’s resolutions they hope will result in a new and improved version of themselves in 2018. While we’ve never been real big on making resolutions, this year… Read More
Spreading the gift of inbound marketing
Around this time of the year, simply mentioning that you work in marketing (or worse yet, advertising) just might find you on the wrong end of a swift punch to the face. After all, for months now, advertisers all across the country have been assaulting consumers with a barrage of glossy newspaper inserts, unwanted catalogs… Read More
The five biggest reasons you should invest in video content
Thanks to the rise of online video content it’s getting harder and harder to differentiate between your Facebook news feed and YouTube. From piano-playing cats to senate confirmation hearings, video dominates every aspect of our online lives. If you’re in marketing, or own your own business, and are wondering if video is right for you,… Read More
Wu and I: How a mascot became my marketing muse
Hanging in a corner of our basement is a small wooden plaque with an even smaller piece of blonde, highly varnished wood glued to its face. The wood, an original section of Henry Levitt Arena’s hardwood floor (home to Wichita State University basketball from 1954 to 2003) is topped off by a brushed, bronze-ish plate… Read More
To boost—or not to boost—your Facebook posts
Marketing’s free ride on Facebook is over. Gone are the days when savvy marketers could simply set up a page, publish some content and sit back and wait for the engagement to begin. Nowadays, between a massive influx of content and Facebook’s ongoing mission to provide its users with the best, most-relevant news feed possible… Read More
Rebuilding a brand—one flag at a time
The world we live in is based on results. For every action, there is almost always an expectation of some sort of a return on investment. Oftentimes, success or failure is determined in a matter of weeks, days or even minutes. That’s what makes branding so frustrating. Building a good one, solid enough to grow… Read More
Pickles, pantsuits and puke: the power of customer service
As marketers, we’re always on the lookout for that one special thing that separates a client’s product or service from that of its competition. We throw around terms like “unique selling proposition” and “point of differentiation,” but whatever you call it, the more competitors that enter the marketplace, the harder and harder it is to… Read More