


Five marketing books to read (or re-read) in 2018
Whether it’s making it to that 6 a.m. Zumba class or cutting themselves off after the first glass of wine, people all over the world recently made New Year’s resolutions they hope will result in a new and improved version of themselves in 2018. While we’ve never been real big on making resolutions, this year… Read More
Wu and I: How a mascot became my marketing muse
Hanging in a corner of our basement is a small wooden plaque with an even smaller piece of blonde, highly varnished wood glued to its face. The wood, an original section of Henry Levitt Arena’s hardwood floor (home to Wichita State University basketball from 1954 to 2003) is topped off by a brushed, bronze-ish plate… Read More
Rebuilding a brand—one flag at a time
The world we live in is based on results. For every action, there is almost always an expectation of some sort of a return on investment. Oftentimes, success or failure is determined in a matter of weeks, days or even minutes. That’s what makes branding so frustrating. Building a good one, solid enough to grow… Read More
Pickles, pantsuits and puke: the power of customer service
As marketers, we’re always on the lookout for that one special thing that separates a client’s product or service from that of its competition. We throw around terms like “unique selling proposition” and “point of differentiation,” but whatever you call it, the more competitors that enter the marketplace, the harder and harder it is to… Read More
The King is dead, long live the King
It started last night. Single file, tens of thousands of mourners—some from halfway around the world—have solemnly passed through an iconic set of iron, music-note-embellished gates to light a candle and pay their respects to a man who died exactly 40 years ago today. The mass vigil is the cornerstone of an annual, week-long event… Read More
Strategies vs. tactics: The battle to not look stupid
In the first installment of our two-part post aimed at clarifying some of the confusion surrounding the common components of a marketing plan, (Goals, Objectives, Strategies and Tactics—GOST) we took an in-depth look at goals and objectives. In this post, we move deeper into the plan to define the more specific/actionable areas of strategies and… Read More
Goal or objective? Do you know the difference?
It never fails. Virtually every time we sit down with a client—or even other marketers—to discuss the components of an upcoming marketing plan, there is some level of confusion as to what’s what. Even we get confused sometimes. But as easy as it is to say, “it doesn’t really matter” or “they’re all interchangeable,” the… Read More